Frequently Asked Questions

1. Is it possible to place a single order for multiple SIBLINGS? Is there a discount for "All Digital Photos" of SIBLINGS?

Yes! Click on "Did you get another access code?" under the main menu "Login". You can enter up to five access codes at the same time. This way you will have access to all available photos. You can combine the order and save on shipping costs. Yes! If you'd like to purchase "all the digital photos" of siblings, please contact Bryon directly. 2 children is $170 and 3 is $200. 

2. I received an access card with an access code - how can I order my photos?

If you have received a access card with a personal access code, go to the "Login" page, enter the password, and click on "Open Album."

3. Where can I see the status of my order?

The easiest way is to click the link within your order confirmation email. Alternatively, you can log in with the password and email address you received via email. Once you’ve logged in, your order details can be found under "My Account."

4. How long will the delivery take?

Orders which include free shipping to schools are processed in bulk 5-10 business days after the order deadline. They will usually arrive to school about two weeks after the deadline. Orders that are shipped directly to you usally take about 7-10 days via USPS. 

5. Is the logo (watermark) going to be removed from the image?

Of course! The watermark is only used to protect my work against illegal downloads.

6. Can I crop the images?

Yes. You will find this option once you get to the shopping cart. If you crop the image, an enlargement of the selected area is created. Look for the stars which indicate whether the photo's resolution is sufficient for the enlargement.

7. I still need help!

I totally get it! There are a lot of photos and a lot of confusing options. PLEASE, please, please just send me an email (photo@bryondevore.com) or text/call at 541-621-6698. I really am quite happy to help.

-Bryon